Frequently Asked Questions

We do not have a minimum number of guests but we do require a minimum food sale of $1000 for all events. Our food is lovingly made to order with high quality ingredients and our minimum supports the efficiency of our full team. No matter the size of your event, we take the same care and attention at each step of the planning, the menu design, the preparation of your food, the presentation, and looking after all of the details so you can enjoy the experience.

We are a ‘full-service off-premise’ caterer. This means we have a highly skilled and experienced team who can provide a turn key service for you at your event. We have a wonderful team of onsite servers, bartenders, and chefs who will expertly set up for your event before guests arrive, look after all service details during the event, and clean up afterwards returning your home, office, or rented venue into the same space it was when we arrived. Our sales and production team create menus that will work for your guest numbers, time of day, and celebration location. We think about all the details and look after them so you can focus on deepening the relationships with your guests and truly enjoying the celebration.

Our dedicated kitchen team works from Tuesday through Saturday and these are our ‘regular’ event days. Our team can sometime be flexible and we can often accommodate events on Sundays and Mondays with adequate notice and planning. We do value the downtime that all of our team needs so they can be refreshed, creative, and ready to pour their energy into creating exceptional experiences.

During Stampede and the Holiday Season, we are available for events on all days. We also take an extended break from events at the end of December and start of January every year. Devour is closed from December 23, 2024 until January 7^th, 2025 with limited event availability until January 21^st, 2025.

We can often accommodate events on long weekends and statutory holidays with adequate notice and planning. The onsite service team will be billed at the holiday rate and, should the kitchen team be required, your menu price may reflect a slightly higher price due to the higher rate incurred for the kitchen team.

We love to share our seasonal menu selections with you so you can get an idea of our style and approach to food. All our menus are recipe tested and offer a diverse range of delicious options for many different kinds of events. Once we learn more about your occasion, we will create a suggested menu for you in a detailed proposal. All of our hors d’oeuvres are sold in a minimum quantity of 24, our platters are sold in specific sizes, and some of our mains and sides require a minimum as well. We look forward to sharing our excitement about our menu items with you while planning your event.

We sure do! Creativity is one of our love languages. We are able to design menus for your event where the food can be a reflection of your favourites, tie into a theme, or support any messaging you want your guests to experience. The process and pricing is a little different than when working with our excellent seasonal menu but we look forward to hearing about your ideas during your call.

We are happy to modify our menu items as much as possible to ensure that your guests will be able to enjoy themselves. Not all menu items can be modified, but we are very skilled at providing suggestions for items that will work for your guests. We want everyone at your event to feel welcome and looked after. Please note that we do cook with both gluten and nuts in our kitchen. Connect with us and let us know what restrictions are present or what modifications you require.

We do include some lovely décor and accent pieces with all of our events that include fresh florals/plant décor both on our trays and in simple arrangements on the tables and bar. We also provide colour coordinated tabletop items such as runners or placemats along with framed menus. If you have a themed event or would like some additional fun items to complement your food and bar – let us know! We have many items we can suggest or include to enhance your celebration. And if you want more – we can also coordinate with our trusted vendors to provide exactly what you need.

Maybe? Depending on the location and size of your event, you may need additional items provided for your event. We can discuss these options in more detail with you while creating your proposal.

Yes, we do. There are many wonderful venues in the mountains and foothills where we have catered. The furthest we have travelled is to the Okanagan. We do pay our team for their travel time both to and from your event and we do add a mileage fee. If our team will be required to work until after 1 AM we will request adding a reimbursement for overnight accommodations.

We most definitely do! We can coordinate a variety of additional services to create a wonderful experience for you and your guests. We offer a lovely beverage menu and we can coordinate any rental needs for your event from dishes to tents and from floral décor to special lighting powered by a generator. Our team has decades of experience and we have coordinated thousands of events and responded to many unique requests. We have many excellent relationships with a variety of vendors who can provide; rentals, flowers, décor, live music (Mariachi band anyone?), DJ’s, lighting, ice sculptures, tents, generators, transportation services, and sound systems to name a few. We love a challenge so if there is something you are dreaming of having at your event – let us know!

We absolutely do! Want a hot breakfast or lunch? We have you covered. Hosting a day-long event with your team or clients and need more than one meal, some beverages, and possibly a snack? We can help! Please connect with us so we can tell you about our wonderful menus that will provide fantastic and special fuel for you and your team. Our food sale minimum is $1000 which roughly translates into a breakfast for 35 guests and/or a lunch for 25 guests. We do encourage a full-service team or our ‘Serviced Delivery’ (starting at $200).

While we always recommend fully serviced events, we are sometimes able to accommodate an event where our team is not present during the event. We take great pride in our delicious and beautiful menu items and we also want your guests to be excited and feel spoiled when enjoying our food. We deliver all of our items on real serving ware and want to make the experience as stress-free as possible for you and your guests. In addition to our $1000 minimum food sale, we have a minimum fee of $200 for our Serviced Deliveries which includes our team arriving and setting up your menu items along with minimal décor and menus. We will also return to collect our platters, etc. following your event. Please note that if your event has a complex set up, rentals, or specific timing, this fee may be higher and it may be best to provide a service team for your event.

We do have some great offerings that can work for a ‘DIY event’. These menu items are limited to Stationary Nosh and Platters only. No items requiring heating or assembly are able to be provided. We want your event to be stress-free for you and we also want our food looking and tasting its best. Your menu items will all be presented on serving-ware/platters, with all required utensils, cocktail napkins, and a simple menu sheet. You will be responsible for returning all items on a pre-determined day following your event. Our food sale minimum is $1000 and we do request a deposit of $200 on the serving ware which will only be charged if all items are not returned.

To confirm a date, a 50% deposit is required. For existing clients, we are happy to put a hold on a date without a deposit.

It is very rare that events need to be cancelled and we do our best to be as accommodating as possible given how difficult it is when the decision to cancel an event has to be made.

If your event is cancelled with less than 7 days notice, your full 50% deposit is nonrefundable. If your event is cancelled with less than 72 hours notice, you are responsible for the full quoted total. If you have paid a $1000 ‘save the date’ deposit, this deposit is 100% non-refundable in the event of a cancellation.

For the majority of events, a 50% deposit is required to confirm your booking and is deducted from your final payment. For weddings and complex events requiring more extensive planning, we do require a $1000 ‘Save the Date’ deposit to hold your date and to indicate your commitment to working together to create a detailed proposal.

Your final invoice will reflect confirmed menu selection, confirmed number of guests, rentals used, and service hours worked. Final payment is due immediately upon receipt of the final invoice. For drop off/pick up orders we require full payment at the time/day of delivery unless other arrangements have been discussed.

We do accept payment via e-transfers, EFT payments, cheques, and credit cards We are happy to accept Visa and Mastercard and will charge a 2.5% processing fee. American Express transactions will incur a 3% processing fee This is the fee that we incur to process your payment. There is no additional fee for payments received by EFT, e-transfer, or cheque.